First Impressions and Build Quality

Straight out of the box, the G502 HERO gives off a premium feel. It’s solid and slightly weighty (which I actually prefer). The matte black finish pairs with well-placed textured grips gives it a professional, tactical look. There’s none of that cheap plastic creakiness I experienced with the Razer Basilisk V3, even when pressing down with force, everything feels tightly assembled.

I’ve heard people say “Logitech doesn’t make things as good as they used to”, but I do get the sense that this is a mouse designed to last.

There is a small case with five removable 3.6g weights included. This lets you adjust the feel of the mouse depending on your personal preference or the type of game you’re playing. This was a surprise to me as it’s not something that I’ve seen included at this price point before.

Ergonomics and Comfort

The G502 HERO is shaped for right handed users, with a contoured body that supports your palm comfortably. The thumb rest really helps to reduce fatigue during long gaming or work sessions.

At 121 grams, it’s not the lightest mouse on the market, but I like a heavier mouse that is still easy to control, so it strikes a great balance. With the additional weights, you can further customise the balance and resistance, giving this mouse a surprising level of flexibility for its price.

Buttons and Customisation

With 11 programmable buttons, including the left/right tilt of the scroll wheel and a dedicated sniper DPI shift button, there’s no shortage of flexibility with this mouse.

If you’re like me and like to play competitive FPS games, but also use the mouse for work tasks and macros, you’ll find the button layout intuitive and practical. The tactile feel of each button is satisfying.

Via the G Hub software (which I’ll cover shortly), you can assign macros, remap buttons, or even configure application-specific profiles—so your mouse behaves differently depending on whether you’re gaming, browsing, or editing in Photoshop.

Scroll Wheel and Clutch Mechanism

I really like the dual-mode scroll wheel. It can switch between a ratcheted mode for precise scrolling and a free-spin mode for tearing through long documents or web pages. It does take some getting used to, especially if you’ve never used a free-spinning scroll wheel before, but once you do, it’s surprisingly handy.

I found myself using the free-spin mode frequently while coding, browsing large documents, or reviewing spreadsheets. It’s one of those features you don’t know you need until you have it.

Sensor and Performance

The HERO 25K sensor offers up to 25,600 DPI with zero smoothing, acceleration, or filtering. For those unfamiliar with the technical wording, that means precision tracking even at extremely high speeds, which is important for competitive gaming.

In my normal work/browsing setup, I typically have the DPI set at 1,400. It is to really quick and easy to toggle between DPI settings using the dedicated buttons below the scroll wheel. This allows you to drop to a lower DPI when working on design work, and crank it up when you switch to gaming.

G Hub Software

Logitech’s G Hub software installs quickly and is intuitive to use. You can easily set up multiple profiles, assign macros, change button mappings, and adjust lighting settings and more.

RGB lighting is tasteful and not overdone. The G502 HERO features two zones, one on the logo and another on the DPI indicator. It’s more subtle than a full on light show, which I personally prefer.

One particularly useful feature is onboard memory. Once you’ve set up your preferences, the mouse can store multiple profiles directly, which is great if you move between machines or take your mouse on the go.

Outstanding Value for Money

Perhaps the biggest surprise is just how affordable this mouse is. I picked it up on Amazon for just £29.99. This is by far the cheapest gaming mouse I’ve ever bought, yet one of the best in terms of quality and performance.

You’re getting features typically reserved for £60–£80+ models, including a high-end sensor, premium materials, onboard memory, and a full suite of customisation options.

Final Thoughts

After a disappointing experience with the Razer Basilisk V3, the Logitech G502 HERO has been great. When I purchased this mouse, I had the attitude of “I’m not spending much this time as the previous mouse was £70 and needed to be replaced after a year”. I was expecting a bit of a downgrade from my previous mouse, but I was wrong.

It’s a mouse that gets the fundamentals right. Great build quality, highly configurable controls and excellent sensor performance.

Pros:

• Excellent build quality and durable design

• HERO sensor delivers flawless performance

• Dual-mode scroll wheel is genuinely useful

• Highly customisable via G Hub

• Includes weight tuning system

• Onboard memory for profile storage

Cons:

• Slightly heavier than some ultra-light mice

• Free-spin scroll wheel takes some getting used to

• No braided cable